---
title: "Privacy Policy"
url: https://smwrapfilm.com/es/privacy-policy/
date: 2026-08-07
modified: 2026-09-15
lang: es
author: "dongguanshimao@gmail.com"
description: "Who We Are Shimao New Materials (\"we\", \"us\", \"our\") operates https://smwrapfilm.com. We are a paint protection film (PPF) factory based in Dongguan, Guangdong, China, supplying TPU PPF, color change film..."
word_count: 439
---

# Privacy Policy

## Who We Are

Shimao New Materials ("we", "us", "our") operates https://smwrapfilm.com. We are a paint protection film (PPF) factory based in Dongguan, Guangdong, China, supplying TPU PPF, color change film and window film to wholesale buyers, distributors and installation businesses worldwide. This policy explains what personal data we collect through this website and how we use it.

## What Data We Collect

- **Inquiry data** — name, email, phone/WhatsApp number, company name, country and message content that you submit through our contact forms, sample request forms or email.
- **Business communication records** — copies of quotations, sample requests and order-related correspondence.
- **Technical data** — IP address, browser type, device type and pages visited, collected through standard server logs and analytics tools.
- **Order-related data** — shipping address, billing information and transaction details when you place an order.

## How We Use Your Data

- To respond to inquiries, prepare quotations and arrange samples.
- To process orders, arrange shipping documents and provide after-sales support.
- To send commercial information about products, pricing or OEM/ODM programs (you may opt out at any time).
- To improve the website content and user experience.
- To meet legal, accounting and customs obligations.

## Legal Bases (GDPR)

Where the EU GDPR applies, we process your data on the basis of: your consent (marketing communication), performance of a contract or pre-contractual steps (quotations, orders, samples), and our legitimate interest in operating and improving our B2B website.

## Cookies

This website uses cookies for essential functions (cart, checkout), analytics and cache optimization. You can disable cookies in your browser settings; some features may then work incorrectly.

## Third-Party Services

We share data only with service providers necessary to operate our business: email and hosting providers, analytics services (e.g. Google), logistics and freight partners for order fulfilment, and WhatsApp/live-chat platforms for customer communication. We do not sell your personal data.

## Data Retention

Inquiry and quotation records are kept for up to 24 months unless a business relationship follows. Order and invoice records are kept as long as required by tax and customs law.

## Your Rights

You may request access to, correction of, or deletion of your personal data, object to marketing communication, or request a copy of your data. Contact us at [sales@smwrapfilm.com](mailto:sales@smwrapfilm.com) to exercise these rights.

## International Transfers

As we operate from China and serve customers worldwide, your data may be transferred to and processed in countries other than your own. We take reasonable steps to protect it in line with this policy.

## Changes to This Policy

We may update this policy from time to time. The current version is always available on this page.

## Contact

Questions about this policy: [sales@smwrapfilm.com](mailto:sales@smwrapfilm.com) · Shimao New Materials, Dongguan, Guangdong, China.